- Please email us at firstname.lastname@example.org or call 855-983-5566 and get RMA ( Return Material Authorization) before shipping the unit back.
- All Waggle products come with a 1-year limited warranty from the date of shipment.
- Warranty does not cover any physical damages or damages resulting from the abuse of the product.
- Batteries are not covered under warranty.
- Returns under Warranty should be done with RMA from Waggle Customer Delight Team.
RMA will be sent to the customer after
a product defect has been confirmed by the customer delight team after troubleshooting.
- The customer is responsible for the return shipping charges for orders..
- Warranty Replacement products can be new or factory refurbished depending on availability.
- Replacement will be shipped to the customer free of cost.
- Replacement will be shipped after the defective product is shipped back to Waggle by the customer.
21 Days Return Policy.
- Please email us at email@example.com or call 855-983-5566
and get RMA (Return Material Authorization) before
shipping the unit back.
- Waggle products can be sent back for a full refund (minus the shipping and restocking fees) within 21 days
from the date of shipment received.
- Customer is responsible for the return shipping charges.
- Refunds have to be authorized by Waggle Customer Delight team.
- Refunds will be processed only after the product returned is received at Waggle and found to be free of any damages.
- Any Shipping charges paid by the customer will not be refunded.
- A restocking fee of $10 will be deducted from the product refund.
- Products returned with physical or cosmetic damages are not eligible for the refund.
- Yearly subscription refunds will incur an additional $10 cancellation fees.
Ship to Address for Returns:
1501 Copperfield Parkway #426,
College Station, TX 77845